Kytty faqs
Setting up your own Kytty account is quick and easy. You will find the open account link in the top right hand corner of the kytty homepage, just click on that and follow the on screen instructions. You will need to tell us your name and email address and will be asked to set up a password as part of the registration process. Then verify your email address and you are good to go:)
No problem. Just go to the login page (link is top right of the homepage) and once at the login page, you will find a 'forgoton password' link under the password entry box. Click that and follow the online instructions to reset.
Please see detailed information regarding personal information under the Privacy policy.
All entry confirmations and ticket numbers can be found in your - 'Account page'.
Changing your details is easy! Log into your account and select 'Account Settings’. Select the 'Edit' button beside ‘My details’. Make your changes and hit save! When updating your phone number, make sure it's a valid UK number as overseas numbers may not be recognised. If updating your email address, we’ll send you an email with a link attached. Open this and click the link to confirm the update.
Use this link to request a password reset link. This will be sent to your email address shortly. Be sure to check your junk/spam folder too.
The link in the email will be active for one hour. If no email is received you may not have an account registered with this email address.
To request to download your data or delete your account. Log in to ‘My Account’. "Select ‘Account Settings’. Scroll down to ‘Privacy’. Click ‘Privacy’ and follow the instructions given.
Deleting your account means you’ll lose any live entries, rewards and bonuses, and any other promotional offers and benefits available to you.
Our greatest joy comes from creating winners and transforming their lives forever. We hope to inspire people to dream, to imagine, and to believe, encouraging them to visualise a new lifestyle, what it looks like, how it feels, and the incredible possibilities that come with a life-changing win.
Beyond prizes, Kytty is dedicated to making a positive impact, on our winners, on good causes, and on our incredible team of professionals. We are driven by hope, aspiration, passion, and belief, always striving to bring excitement and opportunity to everyone we reach."
Please visit our Privacy policy.
Yes, Kytty is a legitimate prize draw business in the UK. We are the only UK-based company, registered number 16147394 offering a unique 'win a lifestyle' Mega prize draw. Kytty is committed to awarding cash prizes and lifestyle perks, helping to create new millionaire lifestyles each and every year.
No. Sorry but at the moment, our Draws are only open to entrants who are at least 18 years of age and are a resident of the United Kingdom.
All entries are entered into a random draw performed by an independent third party, on the date set out in the Promotion Specific Terms applicable to that Prize Draw. The random draw will pick the potential winner to guarantee fair and secure draws.
Kytty will announce all winners on our website and social media platforms after each draw. Please check the Winners Page as well as your emails for any details! Kytty will also feature the winners complete lifestyle transformation on our website and social media platforms with their consent.
Kytty will donate a portion of entry sales to good causes in the UK. For details of good causes we are supporting in each individual draw - please check the website.
Entries are offered on a single purchase or by subscription. Entries can be purchased at values from £10 to £150. Kytty also offers a free postal route to entry. Please check the website for more details.
You can update your account details and payment method(s) at any time by signing in to you Kytty account. If you have any questions, please email info@
Entry purchases can be made through our payment gateway via credit cared, debit card, Apple Pay, Google Pay, PayPal and other methods illustrated on our checkout page.
At Kytty, we are dedicated to offering transformative lifestyle prizes responsibly. It is important to us that everyone is able to enjoy both the draw responsibly as well as the prize. This is why we set a monthly purchasing limit of £150 per account.
Subscribers gain additional entries into each draw over a single purchase. Subscribers also guarantee that they will never miss a Mega Draw or any of the Bonus Draws. As a subscriber you will be charged your appropriate entry subscription fee at the time of your initial subscription as well as on the first day of each calendar month thereafter. Subscriptions can be cancel at any time.
Simply login to your Kytty account, navigate to the subscribers section and click 'Cancel Subscription' and your subscription to future Draws will end immediately.
Yes! Being a subscriber offers you more chances of winning a complete lifestyle transformation! Subscribers receive additional entries into the Mega Draw and entry into all Bonus Draws automatically.
You can find your entry number and entry details in your confirmation email as well as in your purchase details at your Kytty account at Kytty.co.uk.
Customer Support Team is available for all questions you may have. You can reach us on our our socials or email us about anything at info@ for all support. We aim to respond within 2 working days.
After setting up your Kytty account, if you forget your password, please click on the 'Forgot my Password' button and we will send you an email containing a link to reset your password.
The Draw date is illustrated throughout the website for each individual Draw. Bonus Draws and Exclusive Bonus Draws are publicised on the website.
Congratulations on winning a Prize - your life is about to transform! You will be contacted by our dedicated Concierge service to support you through this exciting transition immediately following a Draw.
Yes, we will always contact the winner. All winners will be notified by email or telephone (if you have shared your phone number). Once your winning entry is confirmed our dedicated Concierge will help support you through the immediate transition!
When the winning entry code is selected will be contacted directly via email and / or by phone if you have shared that with us.
Our Mega Prize Draw comprises of cash and lifestyle perks. Each Mega Prize Winner will be supported by the Kytty concierge to help with arrangements and handover of the cash and perks.
No. Kytty do not carry out credit checks. As long as you are over 18 and are a UK resident - you're good to go.
Our cash and lifestyle prizes have been designed to give winners complete and total choice. There are no hidden costs to receiving cash 🙂
Unfortunately no. All prizes are predetermined and subject to availability.
Once the Draw has been made and the winner selected it takes us a few days to do our checks before contacting the winner.
You can check your Entry at random.org .A ll winners will be contacted by Kytty.
No! Certainly not 🙂 We are a real UK Prize Draw Business. A company registered in England and Wales with registered number 16147394
At Kytty, we are more than just a prize draw business, we are passionate about making dreams come true. As the home of the biggest prize draw cash prizes in the UK, we bring excitement, energy, and life-changing opportunities to our players.
Our greatest joy comes from creating winners and transforming their lives forever. We hope to inspire people to dream, to imagine, and to believe, encouraging them to visualise a new lifestyle, what it looks like, how it feels, and the incredible possibilities that come with a life-changing win.
Beyond prizes, Kytty is dedicated to making a positive impact, on our winners, on good causes, and on our incredible team of professionals. We are driven by hope, aspiration, passion, and belief, always striving to bring excitement and opportunity to everyone we reach.
